Instaecart – Frequently Asked Questions
Browse products, add to cart, and checkout securely.
Yes, an account helps manage orders and support.
All transactions are encrypted with secure protocols.
Fashion, electronics, accessories & sexual wellness.
Yes, all sensitive items ship in plain packaging.
UPI, cards, wallets & net banking.
Typically 3–4 business days.
Yes, tracking is available via dashboard & SMS.
Returns are allowed as per product category.
We source only from verified suppliers.
Yes, via email, phone & WhatsApp.
Yes, we deliver pan-India.
No sensitive details are printed.
Orders can be cancelled before dispatch.
Yes, invoice is available digitally.
Only original, quality-checked brands.
Yes, contact support for bulk orders.
Seasonal deals and special offers available.
Your data is never shared.
Yes, Instaecart uses industry-grade security to protect your data.
No, payment details are processed via secure gateways only.
Yes, confirmation is sent via SMS and email.
Address changes are possible before dispatch.
All products undergo strict quality checks.
Our support team actively resolves delivery delays.
Currently, account login is required for security reasons.
Gift wrapping may be available on select products.
Only one coupon can be applied per order.
Yes, all sellers are vetted before onboarding.
Images represent the actual product as accurately as possible.
Contact support within 48 hours of delivery.
Refusal policies depend on product category.
Express delivery is available in selected cities.
Yes, prices shown are inclusive of applicable taxes.
We are gradually shifting to sustainable packaging.
No, customer privacy is strictly protected.
Items can be modified before order processing.
We prioritize service quality and fast resolution.
Yes, verified buyers can post reviews.
Report immediately for replacement or refund.
COD availability depends on location and product.
Support is available during standard business hours.
Delivery rescheduling is subject to courier policy.
Invoices are available in your account dashboard.
Courier will attempt re-delivery.
Yes, via SMS and email notifications.
Our search is optimized for quick discovery.
Yes, account deletion is available on request.
All operations comply with Indian regulations.
Yes, we are trusted by thousands of customers.
Luxury experience, privacy & genuine products.
Delivery depends on courier service availability.
Refunds are processed within 5–7 working days.
Seller communication is managed via support.
Popular products are restocked regularly.
Yes, every product is legally compliant.
Yes, optimized for mobile and tablet.
Password reset is available via email OTP.
Yes, data is stored securely with backups.
Premium quality is our core promise.
Yes, feedback helps us improve continuously.
Absolutely safe, secure, and privacy-focused.
Visit www.instaecart.com for full details.
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