Frequently Asked Questions

Welcome to Instaecart FAQ page Here, we've compiled answers to some of the most common queries to ensure your shopping experience is seamless and enjoyable. If you can't find the answer you're looking for, don't hesitate to reach out to our dedicated customer support team for assistance.

Frequently Asked Questions

Instaecart is an online shopping platform where you can browse through a wide range of products including fashion items, electronics, footwear, and sexual wellness products. Simply create an account, search for the products you need, add them to your cart, and proceed to checkout to place your order..

Instaecart offers a diverse range of products including clothing, accessories, gadgets, home electronics, footwear, and sexual wellness products..

Yes, Instaecart takes the security and privacy of its customers seriously. We utilize encryption technology to protect your personal and payment information, ensuring a safe and secure shopping experience..

Once your order is placed, you'll receive a confirmation email with a tracking link. You can also track your order by logging into your Instaecart account and accessing the "Order History" section.

Instaecart accepts various payment methods including credit/debit cards, PayPal, and other secure online payment options.

Yes, Instaecart has a flexible return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within a specified timeframe. Please refer to our Returns & Exchanges page for more details..

Yes, Instaecart sources products directly from reputable brands and authorized distributors, ensuring that all products are authentic and of high quality..

Shipping times may vary depending on your location and the availability of the product. Typically, orders are processed and shipped within 1-3 business days, and delivery times range from 3-7 days within the continental US.

Yes, Instaecart has a dedicated customer service team available to assist you with any inquiries or concerns you may have. You can reach out to us via email, phone, or live chat during our business hours.

Yes, Instaecart understands the importance of privacy when it comes to sensitive products. All sexual wellness products are shipped in discreet packaging to ensure your privacy is protected.

 

Still have questions?

If you have any other questions or need more information, please feel free to reach out to our customer support at 01169296490 or email us at connect@instaecart.com  We're here to help!

 
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