Privacy Policy

Your Privacy Matters

At Instaecart, operated by MSECOM TECHNOLOGIES ("Instaecart", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit, interact with, or make purchases through our Platform.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account, place an order, subscribe to updates, or contact us, we may collect information including:

Full Name

Email Address

Mobile Number

Shipping Address

Billing Address

Order Information

Customer support communications

Any information voluntarily provided by you

Payment Information

Payments are processed through secure third-party payment service providers. For security reasons, Instaecart does not store complete card numbers, CVV details, UPI PINs, internet banking credentials, or other sensitive payment information on its servers.

Automatically Collected Information

When you browse our Platform, we may automatically collect certain technical information, including:

IP Address

Browser Type and Version

Device Information

Operating System

Website Usage Data

Referral Sources

Date and Time of Access

Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

Process and deliver orders.

Provide customer support and respond to inquiries.

Manage and maintain your account.

Send order confirmations and service-related communications.

Improve website performance and user experience.

Detect and prevent fraud or unauthorized activities.

Comply with legal and regulatory obligations.

Send promotional communications and offers, where permitted by applicable laws.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted service providers, including:

Shipping and logistics partners

Payment processing providers

Website hosting and technology service providers

Analytics and performance monitoring services

Government authorities or law enforcement agencies when required by law

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

4. Cookies and Similar Technologies

Our Platform uses cookies and similar technologies to:

Enhance website performance.

Remember user preferences.

Analyze website traffic and usage patterns.

Improve your overall shopping experience.

Most web browsers allow users to manage or disable cookies through browser settings. Disabling cookies may affect certain features and functionality of the Platform.

5. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to maintain robust security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide products and services.

Process transactions.

Maintain business records.

Comply with legal, tax, accounting, and regulatory obligations.

Resolve disputes and enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information.

Correct or update inaccurate information.

Request deletion of personal information.

Opt out of promotional communications.

Withdraw consent where applicable.

Request information regarding how your data is processed.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Websites

Our Platform may contain links to third-party websites or services for your convenience.

Instaecart is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of third-party websites before providing personal information.

9. Children's Privacy

Our Platform and services are intended for individuals who are legally capable of entering into binding agreements.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, appropriate steps will be taken to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or technological changes.

Updated versions will be published on this page along with a revised effective date. Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

MSECOM TECHNOLOGIES

Email: support@instaecart.com
Phone: +91 9403892746

Registered Business Address

Ground Floor, 1/4 Kailash Empire
Near Popular Hospital
Gopiganj, Bhadohi
Uttar Pradesh – 221303
India

Thank You for Trusting Instaecart

At Instaecart, we value your trust and are committed to maintaining the privacy, security, and confidentiality of your information. We continuously strive to provide a safe, transparent, and reliable shopping experience for all our customers.