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Privacy Policy

Effective Date: August 03, 2026
Last Updated: August 03, 2026

At Instaecart, owned and operated by MSECOM TECHNOLOGIES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use www.instaecart.com or purchase products through our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

Business Name
MSECOM TECHNOLOGIES

Brand
Instaecart

Website
https://www.instaecart.com

Registered Office

Ground Floor 1/4 Kailash Empire
Near Popular Hospital
Gopiganj, Bhadohi
Uttar Pradesh – 221303
India

Customer Support

Email: support@instaecart.com

Phone: +91 9403892746

Business Hours: Monday – Sunday | 8:00 AM – 9:00 PM IST

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Order Details
  • Customer Support Communications
  • Information voluntarily provided by you

Payment Information

Payments are processed through secure third-party payment providers.

Instaecart does not store complete debit card numbers, credit card numbers, CVV, UPI PINs, internet banking passwords, or similar sensitive payment credentials.

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Usage Data
  • Date & Time of Visit
  • Referral Information
  • Cookies and Similar Technologies

3. How We Use Your Information

We use personal information only for legitimate business purposes, including:

  • Processing and delivering orders
  • Customer support
  • Order notifications
  • Payment verification
  • Fraud prevention
  • Improving website performance
  • Managing customer accounts
  • Responding to enquiries
  • Meeting legal and regulatory obligations
  • Sending promotional communications where permitted by applicable law

4. Sharing of Information

We do not sell personal information.

We may share information only where necessary with trusted service providers such as:

  • Payment Service Providers
  • Shipping & Logistics Partners
  • Technology & Hosting Providers
  • Customer Support Platforms
  • Analytics Service Providers
  • Government or Regulatory Authorities where required by law

These providers process information only for the services they provide and are expected to protect customer information appropriately.

5. Cookies

Our website uses cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Improve website performance
  • Analyse website traffic
  • Enhance the customer experience

Most browsers allow you to control or disable cookies. Certain website features may not function correctly if cookies are disabled.

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards to help protect personal information against unauthorised access, alteration, disclosure, or destruction.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised where appropriate.

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account information
  • Request deletion of eligible personal information
  • Withdraw marketing communications
  • Request information regarding how your data is processed

Requests may be submitted using the contact details below.

9. Third-Party Websites

Our website may contain links to third-party websites.

These websites operate independently from Instaecart. We are not responsible for their privacy practices, content, or security.

Users should review the privacy policies of third-party websites before providing personal information.

10. Children's Privacy

Our website is intended for individuals who are legally capable of entering into binding agreements under applicable law.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to remove such information.

11. Policy Updates

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the updated effective date.

Continued use of our website after any update constitutes acceptance of the revised Privacy Policy.

12. Contact Information

Business Name
MSECOM TECHNOLOGIES

Brand
Instaecart

Website
https://www.instaecart.com

Registered Office

Ground Floor 1/4 Kailash Empire
Near Popular Hospital
Gopiganj, Bhadohi
Uttar Pradesh – 221303
India

Customer Support

Email: support@instaecart.com

Phone: +91 9403892746

Business Hours: Monday – Sunday | 8:00 AM – 9:00 PM IST