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Terms and Conditions

Effective Date: August 03, 2026
Last Updated: August 03, 2026

Welcome to Instaecart. This website is owned and operated by MSECOM TECHNOLOGIES. These Terms & Conditions govern your access to and use of www.instaecart.com, including all products, services, features, and content made available through the website.

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using the website.

1. Business Information

Business Name
MSECOM TECHNOLOGIES

Brand Name
Instaecart

Website
https://www.instaecart.com

Registered Office

Ground Floor 1/4 Kailash Empire
Near Popular Hospital
Gopiganj, Bhadohi
Uttar Pradesh – 221303
India

GSTIN
09ABZFM7592D1ZE

Customer Support

Email: support@instaecart.com

Phone: +91 9403892746

Business Hours: Monday – Sunday | 8:00 AM – 9:00 PM IST

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are below the legal age required to enter into a contract, you may use this website only under the supervision of a parent or legal guardian.

3. User Accounts

Some features of the website may require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Providing accurate and current information.
  • All activities carried out through your account.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other product information displayed on our website are accurate at the time of publication.

Occasionally, errors or omissions may occur. If an error affecting an order is identified, we reserve the right to correct the information or cancel the affected order.

If payment has already been received for an eligible cancelled order, the applicable refund will be processed to the original payment method.

5. Pricing

All prices displayed on the website are shown in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes, shipping charges, and other fees, where applicable, are displayed during checkout before payment confirmation.

6. Orders

Submitting an order on our website is an offer to purchase the selected products.

Receipt of an order confirmation email or SMS confirms that we have received your order request.

An order is considered accepted only after it has been processed and dispatched.

We reserve the right to refuse or cancel any order in situations including:

  • Product unavailability
  • Pricing or listing errors
  • Payment verification issues
  • Suspected fraud
  • Non-serviceable delivery location
  • Legal or regulatory requirements

Where applicable, eligible refunds will be processed to the original payment method.

7. Payments

Payments may be completed using the payment methods displayed during checkout.

All payment transactions are processed through secure payment service providers.

We do not store complete payment card information on our servers.

8. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery timelines displayed on the website are estimates only and are not guaranteed delivery dates.

Delivery may vary depending on location, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers will receive shipment tracking information where available.

9. Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before placing an order.

10. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.
  • Keep contact information up to date.
  • Use the website only for lawful purposes.
  • Review product information before placing an order.

Instaecart is not responsible for delays or delivery failures resulting from incorrect information provided by the customer.

11. Prohibited Activities

Users must not:

  • Violate applicable laws.
  • Submit false or misleading information.
  • Attempt unauthorized access to the website or customer accounts.
  • Interfere with website security or functionality.
  • Use the website for fraudulent or unlawful purposes.

Violation of these Terms may result in suspension or termination of access.

12. Privacy

Collection, storage, and use of personal information are governed by our Privacy Policy.

By using our website, you consent to the processing of information necessary for order fulfilment, customer support, fraud prevention, and legal compliance.

13. Intellectual Property

All content available on the website, including text, graphics, logos, images, trademarks, icons, software, and website design, is owned by MSECOM TECHNOLOGIES or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

14. Third-Party Services

Our website may include links to third-party websites or services.

These links are provided for convenience only.

We are not responsible for the content, privacy practices, or policies of third-party websites.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MSECOM TECHNOLOGIES shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the website or products purchased through it.

Our total liability relating to any order shall not exceed the amount paid for that order.

16. Force Majeure

We shall not be liable for delays or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, government actions, strikes, transportation disruptions, internet outages, or other unforeseen circumstances.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page with the updated effective date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Bhadohi, Uttar Pradesh, India.

19. Contact Information

Business Name
MSECOM TECHNOLOGIES

Brand
Instaecart

Website
https://www.instaecart.com

Registered Office
Ground Floor 1/4 Kailash Empire
Near Popular Hospital
Gopiganj, Bhadohi
Uttar Pradesh – 221303
India

Customer Support

Email: support@instaecart.com

Phone: +91 9403892746

Business Hours: Monday – Sunday | 8:00 AM – 9:00 PM IST